A confirmation email will be sent to your registered email address after an order has been submitted.
If paying by bank transfer, your order will not be shipped until the funds have cleared in our account.
Shipping costs will be calculated at the checkout. You can choose between Standard shipping or Express Shipping.
Standard shipping – Handled as EMS by Thailand Post, a tracking number will be provided. Please allow between 14 – 21 days for delivery. Status of the delivery can be tracked at HERE.
Express shipping – With DHL, a tracking number will be provided. Please allow between 5 -7 days for delivery. Status of the DHL delivery can be tracked at HERE.
You will also be responsible for the re-shipping cost if the packages are returned to us by the carrier and the reshipping is requested. Please expect the delivery and ensure the receipt accordingly to avoid these extra cost.