Shipping & Returns

If you are not 100% satisfied with your purchase we are happy to exchange or refund your purchase, within 7 days from the day that you received your order.

Click here to read more about our returns policy.

Domestic (Thailand)

Free delivery for all orders in Thailand. Products will be shipped via EMS and a tracking code will be sent to you.

Please allow 2-3 days for order processing and delivery.

 

International (Worldwide, outside Thailand)

*Please be aware that due to current COVID19 issues, international shipping may be delayed.

 

International orders are shipped using Thailand Post EMS or E-Packet service. Once your item is shipped you will receive a tracking number, so that you can follow your package.

For countries not serviceable with EMS or E-Packet, your order will be shipped using Thailand/DHL courier service.

The shipping costs depend on the weight of the order and your destination. Shipping costs start at ฿ 250.

For orders over ฿ 6,000, shipping is free.

Please allow 5-35 days for processing and shipping for international orders.

  • Please be aware that any items shipped internationally may be subject to import duties and taxes applicable to your country/or the country you’re shipping to. We recommends that you contact your local customs office for further information.
     
  • Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
     
  • Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
     
  • The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.